Shipping policy
1. Order Processing Times
All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a notification email as soon as your
order has shipped.
2. Shipping Rates & Delivery Estimates (USA)
We offer the following shipping options for orders within the United States:"
Economy Shipping: 5–8 business days.
Standard Shipping: 3–4 business days.
Free Shipping: Available on all orders over $100 USD (applied automatically at checkout).
3. International Shipping (Mexico)
We are happy to ship to our customers in Mexico via our Economy service:
Economy International (Mexico): 6–10 business days.
Please note: Orders shipped to Mexico are subject to Mexican customs regulations. While many orders qualify for duty-free entry under
USMCA, the customer is responsible for any applicable IVA (VAT) or local taxes imposed by customs at the border.
When your order has shipped, you will receive an email notification from us with a tracking number. Please allow 48 hours for the tracking
information to update.
If you haven’t received your order within the estimated timeframe, please contact us at hello@felyhome.com or by whatssapp
+2135883049 with your name and order number.