Terms of Service — Fely Home
Last updated: March 20, 2026

1. Overview
This website is operated by Fely Home, located in Los Angeles, California. Throughout the site, the terms "we", "us" and "our" refer to Fely Home. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. If you do not agree to these terms, please do not use our website.

2. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least 18 years of age. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction in connection with your use of the Service.

3. Products and Pricing
Accuracy: We strive to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual color or appearance of the product.
Modifications: Prices are subject to change without notice. We reserve the right to discontinue any product at any time.
Availability: We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction at our sole discretion.

4. Orders and Payment
By placing an order, you confirm that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed by resellers or in unusually large quantities. Payment must be received in full before your order is processed and shipped. We accept major credit cards, Shop Pay, PayPal, and Google Pay.

5. Shipping and Delivery
All orders are shipped from Los Angeles, California. Delivery times are estimates and are not guaranteed. Fely Home is not responsible for delays caused by carriers, weather, customs, or other circumstances beyond our control. Risk of loss and title for items purchased pass to you upon delivery to the carrier. For full details on shipping rates and delivery estimates, please refer to our Shipping Policy.

6. Returns and Refunds
If you are not satisfied with your purchase, please contact us within 30 days of delivery at hello@felyhome.com. Items must be returned in their original condition and packaging. Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective. Refunds will be processed within 5–7 business days of receiving the returned item. We reserve the right to deny a return if the item shows signs of use or damage caused by the customer.

7. Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery at hello@felyhome.com or via WhatsApp at +1 213 588 3049 with your name, order number, and photos of the damage. We will arrange a replacement or full refund at no additional cost to you.

8. Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

9. Intellectual Property
All content on this site — including text, graphics, logos, images, and software — is the property of Fely Home and is protected under United States and international copyright laws. You may not reproduce, distribute, or use any content from this site without our express written permission.

10. Limitation of Liability
To the fullest extent permitted by law, Fely Home shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of — or inability to use — our website or products. Our total liability to you for any claim arising from your use of the Service shall not exceed the amount paid by you for the product giving rise to the claim.

11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in Los Angeles County, California.

12. Changes to Terms of Service
We reserve the right to update or replace any part of these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of the site following any changes constitutes acceptance of the new terms.

13. Contact Information
For questions about these Terms of Service, please contact us at hello@felyhome.com or via WhatsApp at +1 213 588 3049.