1. Order Processing Times
All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a notification email as soon as your order has shipped.

2. Shipping Rates & Delivery Estimates (USA)
We offer the following shipping options for orders within the United States:

Economy Shipping (5–8 business days):

• 0–5 lb: $5.99
• 5–15 lb: $10.99
• 15–30 lb: $16.99
• 30–45 lb: $26.99

Standard Shipping (3–4 business days):

• 0–5 lb: $9.99
• 5–15 lb: $15.99
• 15–30 lb: $24.99
• 30–45 lb: $39.99

Free Economy Shipping available on all orders over $75 USD, applied automatically at checkout.

3. International Shipping
At this time, we ship within the United States only. We are working on expanding our shipping to more countries in the future — stay tuned!

4. Tracking Your Order
When your order has shipped, you will receive an email notification with a tracking number. Please allow 48 hours for the tracking information to update. If you haven't received your order within the estimated timeframe, please contact us at hello@felyhome.com or via WhatsApp at +1 213 588 3049 with your name and order number.